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Level 5 Diploma in Practitioner Reflexology:

Centralia Reflexology Mastership.

Fantastic! You have decided to train in reflexology - an amazing and powerful complementary therapy.

Now you face an extremely important decision - where to study and at what level?

Level 5 Graduates 2014-15 Group
Level 5 Graduates
2014-15 Group
Level 5 Graduates 2017-18 Group B
Level 5 Graduates
2017-18 Group B
Level 5 Graduates 2017-18 Group B
Level 5 Graduates
2017-18 Group B

What level to study at?

You have a choice between Level 3 Reflexology and Level 5 Reflexology. Please be aware that no prior knowledge of reflexology is required to study either, so you can start the Level 5 Reflexology as a complete beginner. But the 'Level' shows the depth to which you will be studying the subject matter. You also need to know that there is no bridging course between the Level 3 and the Level 5 so do not make the mistake of thinking you can enrol on a Level 3 now and then upgrade later, or that you will see how you get on with the Level 3 and maybe do the Level 5 later. That would be a waste of your time and money - much better to think about it carefully now and make an informed decision.

So what are the main differences between the Level 3 and the Level 5?

As just mentioned, the Level 5 will go into a lot more depth, and there will be a great deal more information, content, and practical techniques, than the Level 3. If you already know that you want to study reflexology to the highest level available in the UK, then your decision is made easier - you should enrol on the Level 5.

To help you understand levels, it is helpful to know that an A' level is at Level 3, a HNC/Certificate in Higher Education is at Level 4 (first year at university) and a Diploma of Higher Education is at Level 5 (second year at university). It is also worth mentioning that, following a re-organising of qualifications in 2016, all UK qualifications are now cross-referenced with each other, so although the Level 5 sits on the Welsh Credit and Qualifications Framework (CQFW) it is identical to the way the levels are organised in England, Scotland and Northern Ireland.

For a tabular comparison of qualification levels in the UK see the Government's Education and learning website

Next you should consider the sector it comes under within the qualification frameworks. The Level 3 Diploma in Reflexology comes under 'Health and Social Care' whilst the Level 5 Diploma in Practitioner Reflexology is under 'Nursing, Subjects and Vocations Allied to Medicine'.

All Level 5 courses are required to have a minimum of 160 face to face contact hours with their tutor. Most, if not all, Level 3 courses are a great deal shorter than this, some even just a few days long, and it goes without saying that the more time you have with a knowledgeable and experienced tutor, the more you are going to learn.

Experienced Teacher and Practitioner.

A training course can only be as good as the teacher. So you will want to consider who is going to be teaching you. Are they a practising reflexologist (so they have up to date knowledge and understanding of actually providing reflexology) and how many years experience do they have? Carolyn Roberts qualified in Reflexology in January 2000 and has been providing treatments ever since. Although she is trained in other modalities, reflexology has always been her passion and she uses other therapies as an adjunct to reflexology. For example, she creates her own reflexology blends using essential oils and gem essences and provides a one day workshop so that reflexologists can learn how to safely and effectively add essential oils to their own reflexology creams. Carolyn also has a great deal of experience in working with fertility and maternity clients.

How much should a course cost?

Consider the level - how much would it cost you to study a degree? The Level 5 is equivalent to studying to 2nd year degree level. Make sure you are comparing like with like. Read the small print. Many Level 3 courses require you to study Anatomy, Physiology and Pathology separately or before the Reflexology course, so you must include this in your costings. Anatomy, Physiology and Pathology is included within your Level 5 course and is studied at Level 4. Next, check for hidden charges - registration, membership and examination fees. All of these are included in your Level 5 course.

The majority of Level 3 courses will provide you with very basic information in the areas of maternity and fertility work, and palliative and cancer care. L3 graduates normally go on and undertake CPD courses in these areas to become fully knowledgeable and confident in treating. Your L5 qualification includes workshops in maternity, fertility and palliative and cancer care, thus meaning you graduate completely equipped to work safely and competently in these areas, and saving you money in the long term.

Level 5 Course content

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Studied to Level 4, we take a holistic and applied approach to understanding how our bodies are organised, and how they work. We focus on stress and the physical and psychological effects it has on us, and we consider how our body will strive to naturally bring itself back into balance and what we can do to encourage this. We also look at healthy eating as part of our module on the digestive system, as good health cannot be achieved if we do not first consider how we are fuelling ourselves. Assessment is mainly by workbooks and a few essays. There is no end of year exam!

In this module you are introduced to your toolkit of reflexology techniques and skills. We discuss and analyse theories of how reflexology works, and you undertake 8 observed practicals (3 on unknown clients). Clinical skills (e.g. communication, ethics and professionalism) are thoroughly covered.

This module further develops your skills and techniques. You will give 100 treatments outside of class hours, and write them up as person studies, providing detailed rationale and analysis. This is all about developing you as a practitioner and you will learn further varied and advanced techniques. This module will include hand reflexology, linking and other energy techniques, light touch reflexology, "Inner Intent" reflexology, and so much more.

Only available for those studying the Level 5 Diploma in Practitioner Reflexology is the unique treatment routine NeuroEndoPsychoImmunoPody (NEPIP). This is an effective protocol for accessing the nervous system, endocrine system and immune system through specific techniques on the feet linked with powerful focussed intent in the form of a client relative guided visualisation.

In this module you will write a business plan, choose a name and logo, and draft leaflets and content for a website, as well as set up a cash flow forecast. We cover legal requirements for running your own business so that by the time the course is completed your new reflexology business is up and running.

Within this module we spend a whole morning looking at existing research in reflexology and what makes a good piece of research, plus you think about designing your own reflexology research. We then spend a whole day on fertility reflexology, another day on maternity reflexology and a day and a half on palliative and cancer care. As part of our palliative sessions we visit Claire House Children's Hospice and find out how they use complementary therapies within their care packages.

Each Level 5 school provides their own additional topics, dependent on the specialisms of the tutors. As well as additional specialist techniques in fertility and maternity work, Gaia learners benefit from Carolyn's knowledge and interests in energy techniques. As a Reiki Master Teacher and Crystal Therapist, Carolyn brings many additional energy based aspects to the course. These include:

  • introduction to working with subtle energy in reflexology, including how to protect yourself (half day),
  • chakra balancing (half day),
  • using meridians in reflexology (full day workshop),
  • and a short introduction to crystals etc.

We also spend a session on foot reading (half day): how to understand aspects of your personality from the shape and features on your feet. The Gaia School also has a specialist emphasis on advanced musculoskeletal techniques (full day and half a day workshops). We include special protocols on how to work with foot conditions such as plantar fasciitis, and we provide an introduction to Adapted ReflexTherapy techniques (AdRx), developed by physio Gunnel Berry, which can be used on clients experiencing spinal pain and the effects of whiplash injuries. These techniques have been found to be measurably effective in increasing spinal mobility and reducing pain.

You will also have the option of attending a workshop certifying you to use aromatherapy essential oils in your reflexology treatments, and a workshop on crystal reflexology: selecting and working with crystals in your reflexology session.

How much study time is required and how will I be assessed?

Level 5 Diploma in Practitioner Reflexology has a minimum number of contact hours of 160 over an academic year. Learners should be expected to undertake approximately 15 hours per week of self-study and clinic hours. You will be required to complete 100 treatments outside class-time and 8 observed practical assessments within class.

The course is assessment based so there are no written exams to sit.

When is the next Gaia School Level 5 Reflexology course?

The next course is scheduled to start on Thursday 7th April 2022.

See Course dates link and L5 booking form and Fees link for further information.

Learn Level 5 Reflexology

Course Dates

The Level 5 course is comprised of 21 days over 11 months. There are two intakes per year, in May and October. The May course tends to run on Thursdays and Fridays, and the October course runs on Fridays and Saturdays; although please check listed dates below.

On Thursdays and Fridays the classes run from 09.00 to 17.30 and on Saturdays 9.30 to 18.00

(please click to reveal/hide detail)

Term 1:

  • Day 1: Thursday 19th November 2020. INDUCTION DAY starts 10.00am.
  • Day 2: Friday 20th November 2020
  • Day 3: Saturday 21st November 2020 [Zoom]
  • Day 4: Friday 11th December 2020
  • Day 5: Saturday 12th December 2020
  • Day 6: Friday 15th January 2021 [Zoom]
  • Day 7: Saturday 16th January 2021 [Zoom]

Term 2:

  • Day 8: Friday 26th February 2021
  • Day 9: Saturday 27th February 2021
  • Day 10: Friday 26th March 2021
  • Day 11: Saturday 27th March 2021
  • Day 12: Friday 23rd April 2021
  • Day 13: Saturday 24th April 2021

Term 2: Revised dates due to Covid restrictions

  • Day 8: Friday 26th March 2021
  • Day 9: Saturday 27th March 2021
  • Day 10: Friday 23rd April 2021
  • Day 11: Saturday 24th April 2021

Term 3:

  • Day 14: Friday 21st May 2021
  • Day 15: Saturday 22nd May 2021
  • Day 16: Friday 18th June 2021
  • Day 17: Saturday 19th June 2021
  • Day 18: Friday 9th July 2021
  • Day 19: Saturday 10th July 2021
  • Day 20: Friday 10th September 2021
  • Day 21: Saturday 11th September 2021
  • Friday 1st October 2021 (spare)
  • Saturday 2nd October 2021 (spare)

Term 3: Revised dates due to Covid restrictions

  • Day 12: Friday 21st May 2021
  • Day 13: Saturday 22nd May 2021
  • Day 14: Friday 18th June 2021
  • Day 15: Saturday 19th June 2021
  • Day 16: Friday 9th July 2021
  • Day 17: Saturday 10th July 2021
  • Day 18: Friday 10th September 2021
  • Day 19: Saturday 11th September 2021
  • Day 20: Friday 1st October 2021
  • Day 21: Saturday 2nd October 2021

In addition all learners will have one individual practical tutorial with the tutor.

Dates may be subject to change, especially with impact of Covid-19 pandemic i.e. in case of local lockdown etc.

Term 1:

  • Day 1: Thursday 6th May 2021. INDUCTION DAY starts 10.00am.
  • Day 2: Friday 7th May 2021
  • Day 3: Saturday 8th May 2021
  • Day 4: Thursday 10th June 2021
  • Day 5: Friday 11th June 2021
  • Day 6: Thursday 1st July 2021
  • Day 7: Friday 2nd July 2021

Term 2:

  • Day 8: Thursday 16th September 2021
  • Day 9: Friday 17th September 2021
  • Day 10: Thursday 14th October 2021
  • Day 11: Friday 15th October 2021
  • Day 12: Thursday 18th November 2021
  • Day 13: Friday 19th November 2021

Term 3:

  • Day 14: Thursday 6th January 2022
  • Day 15: Friday 7th January 2022
  • Day 16: Thursday 3rd February 2022
  • Day 17: Friday 4th February 2022
  • Day 18: Thursday 3rd March 2022
  • Day 19: Friday 4th March 2022
  • Day 20: Thursday 31st March 2022
  • Day 21: Friday 1st April 2022

In addition all learners will have one individual practical tutorial with the tutor.

Dates may be subject to change, especially with impact of Covid-19 pandemic i.e. in case of local lockdown etc.

Term 1:

  • Day 1: Thursday 7th October 2021. INDUCTION DAY starts 10.00am.
  • Day 2: Friday 8th October 2021
  • Day 3: Saturday 9th October 2021
  • Day 4: Friday 12th November 2021
  • Day 5: Saturday 13th November 2021
  • Day 6: Friday 10th December 2021
  • Day 7: Saturday 11th December 2021

Term 2:

  • Day 8: Friday 14th January 2022
  • Day 9: Saturday 15th January 2022
  • Day 10: Friday 11th February 2022
  • Day 11: Saturday 12th February 2022
  • Day 12: Friday 11th March 2022
  • Day 13: Saturday 12th March 2022
  • Day 14: Friday 25th March 2022
  • Day 15: Saturday 26th March 2022

Term 3:

  • Day 16: Friday 6th May 2022
  • Day 17: Saturday 7th May 2022
  • Day 18: Friday 10th June 2022
  • Day 19: Saturday 11th June 2022
  • Day 20: Friday 8th July 2022
  • Day 21: Saturday 9th July 2022

In addition all learners will have one individual practical tutorial with the tutor.

Dates may be subject to change, especially with impact of Covid-19 pandemic i.e. in case of local lockdown etc. Course spare dates: Friday 9th and Saturday 10th September 2022 if class is specifically delayed due to covid restrictions.

Term 1:

  • Day 1: Thursday 7th April 2022. INDUCTION DAY starts 10.00am.
  • Day 2: Friday 8th April 2022
  • Day 3: Saturday 9th April 2022
  • Day 4: Thursday 19th May 2022
  • Day 5: Friday 20th May 2022
  • Day 6: Thursday 16th June 2022
  • Day 7: Friday 17th June 2022

Term 2:

  • Day 8: Thursday 15th September 2022
  • Day 9: Friday 16th September 2022
  • Day 10: Thursday 20th October 2022
  • Day 11: Friday 21st October 2022
  • Day 12: Thursday 17th November 2022
  • Day 13: Friday 18th November 2022

Term 3:

  • Day 14: Thursday 19th January 2023
  • Day 15: Friday 20th January 2023
  • Day 16: Thursday 16th February 2023
  • Day 17: Friday 17th February 2023
  • Day 18: Thursday 16th March 2023
  • Day 19: Friday 17th March 2023
  • Day 20: Thursday 20th April 2023
  • Day 21: Friday 21st April 2023

In addition all learners will have one individual practical tutorial with the tutor.

Dates may be subject to change, especially with impact of Covid-19 pandemic i.e. in case of local lockdown etc.

Booking, Fees and Entry requirements

Entry requirements

  • You must be over 18, and have sufficient ability to be able to perform the reflexology techniques
  • You must have regular access to email, the Internet and word-processing and printing facilities
  • You must have the interest, energy, enthusiasm (and time!) necessary to complete the course
  • You must have an adequate level of written and spoken English.

Course fee - Level 5 Reflexology

October 2021 course cost: £2,900.

April 2022 course cost: £2,900.

What the course fee includes:

  • all teaching materials and comprehensive/detailed training handouts
  • GAIA school reflexology foot chart
  • access to an online Learning Zone
  • access to videos of reflexology sequences
  • a starter pack of GAIA reflexology balms - specifically formulated by the Principal to accompany the specialist Level 5 routines.
  • Gaia School specialism, focus on: Energy Reflexology and Advanced Musculo-Skeletal techniques.

Additional fees

  1. Accreditation fees:
    These Awarding body and Centre fees cover course registration, your certification, your practitioner status registration and internal & external quality assurance. The accreditation fees are subject to yearly change (but are correct as at September 2018).
    • Agored Cymru Unit Fees £142.20
    • Centralia Approved Centre Fees £132.00

    The accreditation total fees of £274.20 made payable via Gaia School of Natural Health within 30 days of commencement of the course.

  2. Professional Association student membership approximately £29-£36 depending on the association chosen. Student membership will include student insurance for 18 months and the fee is payable directly to the relevant association at the commencement of the course.

You will also need to buy your own equipment:

  • Reflexology equipment such as treatment Lafuma chair, bolster and therapist stool (required by Day 4)
  • Uniform (black trousers and tunic)
  • Reflexology consumables such as towels, pillows and creams
  • 4 textbooks (approx. £55)

During course induction (day 1) Gaia School will provide further advice on the the types of equipment available, recommended reading and where to source them. Also any other equipment required to be Covid-19 secure.

Booking your place - the Application form

April 2022 course - start date 07/04/22

To register for the course please use the
Gaia School Online Booking form

Closing date for applications: Monday 28th March 2022

Places remaining:



Course Fee Payment options

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  • Option 1 - Non-refundable deposit of £380, followed by full payment of £2,520, totalling £2,900 course fee.
  • Option 2 - Non-refundable deposit of £380, followed by 9 monthly payments of £280, totalling £2,900 course fee.
  • Option 3 - Non-refundable deposit of £380, followed by Payment plan. Please contact to discuss a delayed payment plan over a longer period of time (upto a maximum of 12 months) to reduce the monthly course fee.
    Please note:
    • this option will incur a further £50 fee making the total course fee £2,950; and
    • by extending payment beyond the end of your course, you will not receive your qualification until payment has been made in full.
Note. Payment options only relate to Course fees, and not the additional fees (i.e. Accreditation fees and Professional Association student membership) which are paid for separately.


Paying for your course/workshop

In the last few days we have had a number of customers express concern that their UK bank was advising them that it might not be safe to proceed with payment to Gaia School of Natural Health's (GSNH) business bank account, as their UK bank was unable to verify the payee's name with the account sort code and account number entered. This is a new process of "confirmation of Payee" which most of the major UK banks have signed up to implementing, in order to mitigate fraud.

Unfortunately not all UK banks have yet adapted their systems for this to work. GSNH's bank The Co-operative Bank Plc is one such UK bank and is scheduled to update their systems sometime before the end of 2020. Consequently, if your UK Bank has got the system up and running it is likely to highlight the risk of sending money to an account where the name of the account holder is not verified, and the message will identify to you, that any monies paid out will not be refunded if lost or stolen.

From the GSNH perspective, the sort code and account number identified during the booking process is correct and valid. We can not advise you to disregard your UK bank's warning, but with commonsense in mind, you may wish to continue through the payment process by making a notional payment (eg. 1p or £1) which GSNH can confirm receipt of. Once we have confirmed the receipt of this small payment you may then proceed with confidence to send the remaining balance. Alternatively you may prefer to select the cheque payment method.

Hopefully this notice will alleviate some of your concerns and make you aware of the existence of this new payment verification process, and reassure you that the bank details supplied by GSNH during the online booking form process are correct and legitimate.

If you have any further concerns about making payments to GSNH, please let us know via the contact form

Gaia School of Natural Health - June 2020

Cancellation by Gaia School of Natural Health

In the event of Gaia School of Natural Health cancelling the course before it has commenced, the deposit will be refunded. Please see GSNH for further information.

Cancellation policy

Course cancellation by Learner

Continuing Professional Development (CPD) / Reiki Learner cancellation

Learners are entitled to cancel their CPD / Reiki booking up to 48 hours before the course start time. Deposits are non-refundable, however where Learners have paid the full balance of the course price, they will be entitled to a refund of the difference between the full balance and the non-refundable deposit. Alternatively they may postpone their booking to the next scheduled course with available space.

Learners who cancel within 48 hours of the start time of the course are liable for the full cost of the course.

Level 5 Diploma Learner cancellation

Learners are provided the opportunity to withdraw from the course and receive a refund of any paid course fees balance (difference between the full course balance and the non-refundable deposit). This is subject to Learners providing written notice of their cancellation within 14 days of the course commencement date.

Beyond the 14 days “cooling-off” period, Gaia School of Natural Health will not provide any refunds to Learners withdrawing from the course.

Please refer to the Learner and School Contract for further details on specific learner liabilities where course financing options are in place. (The learner remains liable for the course fees balance regardless of whether the learner subsequently completes/graduates the Level 5 course.)

Learner cancellation of a Third party supplied CPD course

Please refer to the Third party supplier’s cancellation policy for further detail.

Course cancellation by Gaia School of Natural Health

Continuing Professional Development (CPD) / Reiki course cancellation

In the unlikely event Gaia School of Natural Health cancels the course date (or is required to do so by a governing body e.g. UK Government, the Regulator or Accreditor), an email will be sent to you and an alternative course date/s will be offered. If you cannot attend the revised date/s, then Gaia School of Natural Health will refund your deposit and/or all course fees that have been paid.

Gaia School of Natural Health will not be held liable for any other expenses incurred by the learner associated with joining the cancelled course.

Level 5 Diploma in Practitioner Reflexology course cancellation

Where Gaia School of Natural Health cancels a Level 5 course that has not yet commenced, then any monies paid (e.g. deposit) will be refunded, and if possible an indication of future course start dates will be emailed to you.

Where Gaia School of Natural Health cancels a Level 5 course date for an “in progress” course, an email will be sent to you with an alternative course date/s that will be within the 3 year period required for completing the qualification.

In the extremely unlikely event that the full “in progress” Level 5 course is cancelled, Learners are directed to Centralia (registering body) who will provide assistance in organising an alternative course provider. Additional fees will be incurred by the Learner in order to complete the qualification. The level of additional fees will depend on the scope of teaching to be provided by the alternative course provider.

CPD course cancellation by Third Party training provider

Please refer to the Third party supplier’s cancellation policy for further detail. Gaia School of Natural Health is not liable for third party supplied CPD courses.

Cancellation due to Covid-19

If a learner cannot attend a one or two day workshop at short notice because they have COVID-19 or have symptoms of COVID-19, any standard cancellation fees will be waivered. The client will be asked to kindly confirm in writing/email that they could not attend because they have COVID-19 or symptoms of COVID-19. They will be given the option of transferring their booking to the next available class, or receiving a full refund if this is not convenient, or there is no future planned date.

Learners on multi-day qualification courses who have to cancel at short notice due to suspected or confirmed COVID-19 will be subject to the usual arrangements for being absent from class.

© Gaia School of Natural Health

L5 July Group class

Standardisation and Accreditation

The reflexology units are registered and copyrighted with AGORED CYMRU and are part of the Credit and Qualification Framework Wales (CQFW). They belong to the Quality and Lifelong Learning (QALL) pillar. The Gaia School of Natural Health delivers the reflexology units through being a partnership centre with Centralia, which is an approved Agored Cymru Centre.

The reflexology professional bodies, the Association of Reflexologists, and the Professional Reflexology Association, are the verifying organisations for the Level 5 Diploma in Practitioner Reflexology (incorporating Agored Cymru units at Level 5), via which you are eligible to join the Complementary and Natural Healthcare Council (CNHC), the UK voluntary regulator for complementary therapy practitioners.

The syllabus exceeds the criteria for Reflexology National Occupational Standards (NOS), and criteria as set out by the House of Lords Report 2000, and the Core Curriculum for Reflexology.

Agored Cymru
Professional Reflexology Association
Association of Reflexologists
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